Holiday Senses Privacy Policy

We at Holiday Senses make the best to earn your trust and retain you as an estimated Customer. Protecting your privacy is taken very seriously and is one of the most important things if not the most important.

So, we prepared this Privacy Policy so that you understand how we collect, use and safeguard the data and personal information you provide to us in our website and via e-mail. This Privacy Policy does not address and Holiday Senses is not responsible for, the privacy, information or other practices of any third party, including Suppliers and Partners (such as Tourism Services Operators). By using our website you agree to the Terms and Conditions of this Privacy Policy

  • Who we Are

    We are a Portuguese company having its registered address at Rua Fialho de Almeida, nº 14, 2º Esq. - Esc. BF3 1070-129 Lisboa, Portugal, with Tax and Register Number 514587806, registered in the Commercial Registry of Portugal, with the e-mail address [email protected] for contact purposes (“Holiday Senses”), which operates under the platform of its property hosted at the URL (the “Marketplace”).

    We are in our essence an online Marketplace where you can search, find and reserve Sensations for your Lifestyle, or in other words activities that you can choose according to the taste and Lifestyle you desire to have in a Leisure Moment or Holiday.

  • What Information do we Collect?

    We receive and store any information you enter in our Marketplace website or give us in any other way (like e-mail). We collect personal information, such as First Name, Last Name, e-mail address, username, password, postal and e-mail addresses and billing information (but not your credit card information). Credit card information is collected by PayPal our online payments partner. We also collect other information that does not identify you personally such as demographic information or performance and usability information. These last allows us to provide you with relevant recommendations of your taste.

    If you do not provide us with personal information when reserving and purchasing one of our Partner’s products or services we can not confirm your purchase or facilitate your reservation.

    For the demographic, performance and usability information of our website, we use cookies (as discussed below).

  • Information About Others

    If you purchase products or services for someone else through Holiday Senses Marketplace, you will need to submit that individual's personal information (such as First Name, Last Name, address and VAT number) before payment. You must obtain the consent of other individuals prior to providing us with their personal information.

  • Automatic Information

    When you visit our web server automatically recognizes and collects your IP address (assigned by your Internet Service Provider and does not identify you personally), web browser software and Operating System.

    To help us analyse the usage of our websites its services and to provide you with relevant communication and recommendations, we also track other information about your online activity, such as content viewed, visited pages, reservations and purchases.

    One of our goals in collecting this information is to help us understand the interests and preferences of our users and personalize your user experience. For example, if you frequently visit and/or reserve and purchase our Sun Lovers Sensations we may provide you with other relevant Sensations of your taste.

  • Payment Information

    Holiday Senses does not collect Credit Card information for you, that task is provided by our online payments partner PayPal. PayPal is the sole responsible by collecting Credit Card or any other payment method information.

    However, we collect payment details information for invoice purposes, such as the First and Last Names, Vat Number, Invoice Address and Payment Method selected.

  • Your Contributions

    You can contribute to Holiday Senses by commenting on the Sensations you experience. We store these contributions or comments, and may publicly display them on our website, share them with our Partners and use them for the Marketplace promotion and marketing. If you include personal information in your contributions, it can be viewed and used by others. We are not responsible for the information you choose to include in your contributions.

  • Cookies, and How We Use Them

    "Cookies" are pieces of information that are stored by your web browser on your computer's hard disk, for record-keeping purposes. Cookies in and of themselves only identify your computer; they do not personally identify you.

    The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from Holiday Senses, you will not be able to access portions of our site.

    Please see Cookies Policy for more information.

  • Email Communications We Send

    If you registered on our web site or to our mailing list, we may send to you marketing emails with information about deals, destination and product news, offers, and other special promotions that we believe that you will find valuable, interesting or informative. We will provide you with a choices to opt out of your Personal Information for marketing purposes.

    You may unsubscribe at any time by following the directions and link included in each email marketing message we send.

    You may also email [email protected] and request to be unsubscribed by including your name, email address, and the words "unsubscribe" in the subject and message body.

    Please note that, even if you opt-out of receiving future marketing communications from Holiday Senses, we will continue to send to you emails regarding your purchases and reservations, and regarding administrative information such as changes to our terms, conditions and policies.

  • Accessing Your Information

    You can access and update your contact information by accessing your account via the Holiday Senses website (Customer Area or My Area). If you update any of your information, we may keep a copy of the information that you originally provided to us in our archives for uses discussed in this policy.

    You can also close your Holiday Senses account by sending an e-mail to [email protected] with the words “Close Account” in the subject. We will take the appropriate measures and send you an email to confirm your request. Please note that after you close an account, you will not be able to sign in or access any of your Personal Information. However, you can open a new account at any time.

  • Our Security and Storage Measures

    At Holiday Senses we seek to maintain the integrity and security of your Personal Information.

    We use industry-standard encryption protocols when receiving and transferring your Personal Information. In fact, when you send Any Information to us over the Internet, we first require that a "secure session" be established using Secure Socket Layer (SSL).

    We seek to store your Personal Information in secure operating environments that are not accessible to the general public, this is, only high standard web hosting services providers like Amazon AWS or AMEN, this is Datacenters with TIA-942 certification that have security measures in place at their physical facilities with access control, and protection against the loss, misuse or alteration of your Personal Information by employees or third parties.

    However, no data transmission over the Internet or data storage environment can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. Holiday Senses will not be held responsible for events arising from unauthorized access to your Personal Information. Holiday Senses will rely on you telling us if you experience any unusual events that may indicate a breach in your information security. We will then seek to investigate whether the security breach was related to the data transmissions from or to Holiday Senses Marketplace and let you know what steps can be taken and have been taken to help rectify the problem. Further action, such as reporting incidents to the police or other proper authorities, may also be required.

  • External Links

    If any part of the Holiday Senses website links you to other websites, those external websites do not operate under this Privacy Policy. We are not responsible for the privacy practices of other sites and we recommend that you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.